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Rating
Quick services rendered, & Great Communication throughout the process
Apparel Up has done the best embroidery work I have had done in Houston...I have used about 5 other services...Apparel Up is top notch from timely work to impeccable customer service.
Apparel Up is my Go To! They handle all my business logo needs. Whenever I place my order, I know it’s gonna be done correct and it’s gonna be done fast and efficiently! I highly recommend these guys!!!
Superb customer service and quality. I love this place. Friendly, fast and professional. Thank you Apparel Up!
I would give them 10 stars if I could! I needed some golf bags embroidered on leather in a short amount of time. This was not an easy job and other shops turned me down and wouldn't even attempt it! Jennifer and the team at Apparel Up took the job and excelled! The leather bags turned out amazing and were done on time and looked incredible. This was a great experience from start to finish. Communication was paramount and they didn't disappoint. They were flexible, friendly and professional. I will use them again in a heartbeat. You should too!
Great customer service, fast turnaround time, and quality service all the time! Highly recommend!
I recently had the pleasure of ordering from Apparel Up, and I must say, I am thoroughly impressed! Their embroidery work is truly top-notch – intricate and beautifully executed, showcasing a high level of skill. The quality of the shirts themselves is remarkable; they are durable, comfortable, and look fantastic even after multiple washes. One of the standout aspects of Apparel Up is their efficiency. My orders were processed and delivered astonishingly quickly, making the entire experience hassle-free. This quick turnaround time did not compromise the quality in the slightest, which is a testament to their commitment to excellence. Moreover, their customer service is exemplary. The team at Apparel Up is friendly, responsive, and genuinely cares about customer satisfaction. They are quick to address any queries and go the extra mile to ensure a great shopping experience. What really sets Apparel Up apart is their evident passion and expertise in what they do. The attention to detail and the dedication to their craft is visible in every product they deliver. I wholeheartedly recommend Apparel Up to everyone. Whether you need customized shirts for a personal project or a corporate event, you can count on them for quality, speed, and outstanding service. I will definitely be ordering from them again and recommending them to all my friends. They truly deserve a five-star rating!
I am starting a clothing brand and the team at Apparel Up has been SO helpful. I’ve gotten hats, shirts, and hoodies done with them so far and everything is great quality at a reasonable price. I plan to stick with this company for a while, highly recommended!!
Fast & reliable service. Love shopping here because they have all the great apparel you want for your brand. Jennifer is AMAZING! High quality garments every time.
This is the first time in which I have experienced a business that operated as poorly as this one. I encountered horrible communication and a complete lack of professionalism from the owner Jennifer Franco. During a 3 month process , I requested for roughly 120 shirts to be printed with my logo. On several occasions, the front desk staff gave me pricing options that were totally different from Jennifer’s price options . I was also told by Jennifer that if my shirts were misprinted the company would correct the issue. I asked for my logo to be a specific Pantone color and Jennifer confirmed she and her staff could print my shirts with the correct color. However, after my shirts were printed, the Pantone color was different than what I asked and paid for. Also, I requested my logo to be printed straight . However it was printed slanted on several shirts. After speaking with Jennifer on the phone about these issues, she yelled at me and took no accountability for my shirts being printed incorrectly. I asked for some sort of refund and that was denied. There was no intent by Jennifer to provide any type conflict resolution as she stated she would if my shirts were not printed correctly . I would not recommend this business to anyone.
Amazing Work! My custom snapbacks came out great! My crew loved them and want more. This is my new merch spot! Cannot recommend enough!
Excellent communication, customer service and timing! Our only stop for personalization! They ALWAYS manage to get the job done in the most expeditious manner for us!
I dropped by last minute to get some embroider work. Needed my items to be finished quick and at a reasonable price. They were very busy but was still able to take on my small quantity without complaining about it being "not enough" like some other shops do with their minimal orders. The guy at the front desk smiled at my request and said he would try his best to get it done. THEY UNDERPROMISED AND OVER DELIVERED. Thank you Apparel Up team!!
Good product and services. Ivan is such a nice person, Good job there!!
I am extremely satisfied with the experience and great quality. Especially a shout out to Ivan for the greatest service ever.
Apparel Up always gets what I need in a timely manner! Excellent customer service & amazing product quality. My sales team LOVES their custom shirts! They are always asking us when the next order is coming in! Jennifer & her whole team is attentive & always available for a 1 on 1 conversation! Love this Apparel Shop & their service! A+
Ivan was extremely helpful, very good experience all around.
Working with Apparel Up has always been delightful. We order ALL of our company's uniforms and have been doing so for a few years now. They have the BEST customer service, apparel, turnaround times, & prices we have encountered in all of Houston, Tx.
I give them 2 stars for the excuses that Ivan made up to keep me waiting for 10 days only to find out they did nothing with my order. It’s a shame that having a Good product, they treat clients as dumms with childish excuses.
This place is great! Definitely use them for your business shirts and more. Jennifer and jerry are both so creative and helpful and their employees are great, fast and quality work.
Great female owned local business. Jennifer and her team can help you with your business and person printing and embroidery needs.
Absolutely loved my experience at apparel up. I placed an order of 30 dad caps and they were able to get them done quickly. Have continued to place several orders since then. This place is conveniently located in the Houston heights and highly recommend apparel up for anyone needing custom apparel.
Three weeks later and I've yet to receive a quote/mock up. I guess my small order of 20-40 hats doesn't warrant attention. Made two in person visits on 02/17/23 and submitted an only inquiry with a logo. I was told I would see a mock up and quote by the end of the day. Never received. I then submitted the same information on 02/21/23 and finally got a "response" on 02/23/23. Just to be asked what my inquiry already detailed (quantity, Sku number, color) and never heard back. Then I had to reply back to that same question on 02/25/23 to ask whats the typical turn around on just getting a quote and mock. I'm literally begging them at this point to take my money. She replied back the next day saying they don't have enough staff and have been getting a lot of inquires lately. Then "I Can get a graphic designer to submit your mock ups first thing in the morning." Yet on March 3rd..... and NOTHING. Really wanted to support this neighborhood business. Would have liked to blame it on email. The fact that I've been in person to try and get something completed, there really is no excuse.
My experience was top notch. Went above and beyond to get the exact hoodies I wanted. Customer service was 10/10. Very happy with my screen printing and embroidery items
This company is fast and up to date with modern designs and logo patterns. Big 👍🏼👍🏼 up!!! You got our business. Thanks you guys and gals!!!
Great customer service and product. Fair price, highly recommend. Staff was super helpful and got me exactly what I wanted
Fast service! Friendly folks. Went in to customize a jacket for myself and was in and out in less than 30 minutes. Will go back for future custom work.
Stopped in for a quote on embroidering a dozen handkerchiefs and within a few business days, they were ready for pickup! Very affordable too. You won't find a more dedicated, friendly staff anywhere else.
Great people to work with and great pricing. Crew loves the caps and work shirts. Thanks again.
I was lucky enough to cross paths with this establishment. I own a small business and was delivering some of my products not knowing what kind of business this place was. To my surprise it was just what I had been looking for. Lol. I’m a huge believe that everything happens for a reason. Cayla greeted me as soon as I walked in. She was welcoming and friendly. We spoke for a second and she was just delightful; very knowledgeable in graphic design and informative about the business itself in general. I ended up placing an order and can’t wait to see the final result! I’m sure it’ll be lovely. 100% recommend.
I loved this place. So professional and helpful. Cayla was very nice and helped me get the best designs for the tshirts for my business. Great job
Cayla was great both times we stopped by. She was very professional and great at helping us figure out the type of apparel to get. Will definitely continue to do work with Apparel Up!
Such a great experience I had using Apparel Up couldn’t of asked for anything better in quality of products as well as being responsive and communicating keeping me in the loop for my order. Also love the fact they’re a family owned business and really make you feel like family.
I googled for a local print shop near me and I found apparel up. I walked in 30 minutes before close. I inquired about getting a design set up to print on three hoodies for an event the next day. Jerry exceeded my expectations with customer service. He stayed an hour after close and worked along side me to get a design together and to print. Their attention to detail is  exceptional. I highly recommend apparel up for your embroidery or screen printing needs. They work really fast and can guarantee fast turn arounds.
Great people fast service and quality work you can’t beat that!!!!!!!
I went to apparel up to inquire about screen printing. While I was there they offered to create the design I had envisioned. I ended up getting a 100 shirts printed and 30 hats embroidered. I highly recommend apparel up they had great pricing and fast turnarounds. They even sell and embroider medical scrubs. I will definitely be going back.
I worked with Jerry to get some hats made for my nonprofit @thegivingcanvas. 5 stars is not enough for the AMAZING customer service. I received a call immediately after requesting a quote via Yelp. Jerry was patient with me as I described the initial design. I made a small order and Apparel Up was able to get everything done the same day. Will definitely place more orders with them in the future :)
First and foremost, the showroom is by far the nicest showroom i've ever seen. They have a good selection of T-shirts, soft shell jackets, polo's, hats, and scrubs. At Apparel Up they can customize any garment and specialize in screen printing and embroidery. I came in to get all my scrub tops embroidered, and they had it done within a couple days. I highly recommend Apparel Up for all your custom apparel needs, and are conveniently located in the Heights. They have quick turnarounds, and also accept rush orders with high quality products. I will be doing business with them in the future!
I’m so glad I found apparel up. They are conveniently located in the heights. I went in to get a backpack embroidered and it came out great. I highly recommend apparel up for all your custom apparel, embroidery, and T-shirt printing needs.
good honest friendly people !!! shirts are high quality and they always communicate. had a phone conversation and he gave me great advice. I will always do business with them
Love their work! Always on point !affordable and genuine and awesome quality ! Not going no where else
Professional and incredibly talented to say the least. They make it their duty to make sure his customers have exactly what they want. Very reasonable on pricing. They created my logo and business cards and did an amazing job!
Incredible service! Their attention-to-detail and results blow me away each time. They are quick to respond and demonstrate a passion to make your vision come true. I absolutely love working with them!
Ordered a bunch of blue pullovers for my company and they are GREAT! The quality of the shirts and embroidery are excellent. Jerry and Jennifer were great to work with. Would definitely recommend!
Shout out to Jerry. Helped us and very reasonable and great personality. They were able to help us get us a sample to see how it would come out.
Hands down, best embroidery service I’ve used for my company. Great quality, service, & price; best part was they turned around my rush order within 24 hours for a last minute event! Highly recommend!!
